BlueBeacon help center
How can we help?
Advertising
- Becoming a BlueBeacon member Submit the property address and your contact details. A representative follows up, builds the listing with you, and confirms the package.
- Damage, deposits and protecting yourself BlueBeacon provides no damage cover or insurance. You set your own deposit and terms with each guest.
- Listing requirements Smoke + CO detectors, fire extinguisher, basic first aid, and listing-quality photos. We help with the rest.
Basics
- What BlueBeacon does, and what it does not We advertise vacation properties. We do not take reservations, collect payment for a stay, or hold anyone's money.
- What the Managed Advertising Package includes One service, one payment. Harbor $1,495, Beacon $2,995 or Lighthouse $4,995 — each covering a 180-day advertising term.
Members
- How the managed advertising package works A one-time fee for a 180-day managed advertising term. Not a subscription. Guests pay you directly.
- Which clubs and programs are eligible Most major points-based programs work. Fixed-week and right-to-use systems are case by case.
- How members get paid Guests pay you directly. BlueBeacon advertises your weeks and charges only for advertising and your subscription.
Offers
- How to submit an offer Pick your dates, name your price, submit. The listing member has 24 hours to respond. Nothing is charged.
- My offer was accepted — what happens now? You and the listing member arrange the stay and payment directly. BlueBeacon is not part of that transaction.
- Cancellations and refunds Whoever took your payment handles it. BlueBeacon never charged you for the stay, so it cannot refund one.